LIGHTFOOT MANOR SHOPPE and/or
OLDE VIRGINEA JAR COMPANY
3044 Richmond Road #104 (Rt. 60) ** WILLIAMSBURG , VA 23185
757-220-1805 / FAX 757-220-2349 Email: info@lightfootmanor.com

RETURN and EXCHANGE POLICY
All returns, refunds, or exchanges must be accompanied by merchandise in new and saleable condition, along with all packaging and cards, and your original sales slip WITHIN 30 days. Reimbursement will be in the same form of payment as original purchase. Cash for cash, credit on same credit card, checks for a check. Checks incur an additional 10 day wait period to completelyclear before check refunds are made.

NO REFUNDS on the Following Merchandise:

(1) FINAL SALE, SPECIAL SALE, LAST CHANCE SALE, or PROMOTIONAL ITEMS
     Merchandise must be opened and inspected before it leaves the store.
(2) SHIPPING COSTS -- associated with the purchase. All are insured by us.
     Exceptions: Wrong item, Wrong Personalization, Defective, Misdelivered, Missing, Stolen, or Received Damaged--Drop-Shipped directly      from the FACTORY or LIGHTFOOT MANOR SHOPPE during shipping--In which case the original shipping carton and all along with the       damaged item, must be held for our or UPS inspection and reported to LIGHTFOOT MANOR SHOPPE immediately--within 10 days.       Sometimes special extenuating circumstances may allow for refunds or exchanges,
      but ALL REFUNDS MUST BE APPROVED by the owner, Mary Lou.
(3) SPECIAL ORDERS for MERCHANDISE-- either NOT IN STORE STOCK
      and/or DROP--SHIPPED directly from the Manufacturer or Distributor
(4) LAYAWAYS--and items held for pick-up over 60 days
(5) ENGRAVED ITEMS--like Brass, Pewter, Silver, Engraved Gifts, and Jewelry ALL ENGRAVED or
      CUSTOM-PERSONALIZED ORDERS -- such as Delft Jars, Birth Plates, Tiles, Lamps, Ornaments
(6) CUSTOM-MADE ITEMS--such as LAMPS and JEWELRY, Especially--Handcrafted Silver, Brass,
      Pewter, etc. items made at your request

To ENSURE ACCURACY--ALL ENGRAVED or PERSONALIZED ITEMS must be ordered in WRITING
by Email,Snail Mail--(Post Office), Fax, or checked and signed off for-- in the store at time of purchase.
Likewise with Merchandise--Breakables must be opened and inspected at time of purchase before leaving the store.

Lightfoot Manor Shoppe Ltd. - Copyright 2005